Concord CRM asks for your account information which includes your name, purchase key, email address, username. By voluntarily providing Concord CRM with your account information, you represent that you own and consent to our use of such personal data.
Concord CRM may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
At your option, Concord CRM asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
Concord CRM uses the information it collects about you in the following ways:
Concord CRM shares the information it collects about you in the following ways:
When posting or reading support topics, you may choose to subscribe or unsubscribe to a specific topic to receive emails eq. when a new topic reply is posted.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your Concord CRM account or contacting us at .
When Concord CRM no longer has a legitimate business need to process your personal information, or no longer has a need to keep your personal information for any legal, tax, or regulatory reason, we will either delete or anonymize it.
Concord CRM takes all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, Concord CRM cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at .
For individuals in the EEA, Concord CRM’ legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. Concord CRM will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for Concord CRM to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, Concord CRM will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
Individuals located in the EEA may have additional statutory rights available to
them with respect to their personal information, including the right to access your personal information, have
it erased, have it corrected, or object to or restrict processing. If you would like to make such a request,
please email . and we will
respond within thirty (30) days.
Concord CRM will need to verify that the individual is inquiring about his/her own information
before we can assist with the request.
We will comply with such requests to the extent legally required by applicable law. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.
Our Website and/or Services is not directed at children and our services are designed for consumers and businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.