Cron Job

cron is a Linux utility that schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks.

Every modern application with decent features must have cron job configured in order tasks to be executed in the background.

Concord CRM requires a properly configured cron job, follow the steps explained below to configure cron job for your installation.

For the examples below, make sure to replace /path/to/concord/ with the path to your installation.

On some shared hosting you may need to specify the full path to the PHP executable (for example, /usr/local/bin/php81 or /opt/alt/php81/usr/bin/php instead of php)

Did you know that if you are using our hosted solution, the cron job is automatically configured for you during installation? Learn more

Setup Cron Job Via cPanel

Login to cPanel and search for "Cron Job", and add the following cron job command as shown below:

php /path/to/concord/artisan schedule:run >> /dev/null 2>&1

Setup Cron Job Via SSH

If you are managing the server via SSH, you will need to configure the cron job from the command line, the cron job must be configured for the user responsible for managing the web server, in most cases, it's the www-data user.

sudo crontab -u www-data -e

* * * * * php /path/to/concord/artisan schedule:run >> /dev/null 2>&1

You should not attempt to configure cron job with root user as it will fail, the cron job must be configured with the user that is responsible for managing your web server.

Ensure Cron Job Is Configured

The ensure that your cron job is properly configured, in your Concord CRM dashboard, navigate to Settings->System->System Info and check the Last Cron Run row.

If the Last Cron Run row value resets every one minute, this means that you have successfully configured the cron job for you Concord CRM installation.

Setup Cron Job Via Plesk

  • Click Websites & Domains.
  • Click the domain/subdomain you installed Concord CRM.
  • Click Scheduled Tasks.
  • Click Add Task.
  • Choose Run a PHP script.
  • In the script path enter your Concord CRM installation path and append artisan, for example: /path/to/concord/artisan.
  • In the with arguments field enter: schedule:run
  • Use PHP version: 8.1
  • Cron Style: * * * * *

Common Cron Job Commands

Below you can find common cron job commands that are confirmed to work for commonly used hosting providers, in most cases the commands are confirmed by our customers and if your hosting provider is listed below, they should work in your environment as well.

The examples below are using path /path/to/concord/ as an example, make sure to replace this path with the path to your installation.

Are you hosting Concord CRM on a commonly used hosting provider and you can confirm that the cron job command works perfectly fine? Send us the command via our support area so we can add it here and other customers can benefit from it.


/usr/local/php81/bin/php-cli /path/to/concord/artisan schedule:run >> /dev/null 2>&1


Hostinger does not allow any special characters in the cron job command, in this case, you will need to apply a simple workaround, read more about how to setup cron job on hostinger with special characters.

Find more simple and specific instructions below.

  1. Create a file in the root of your Concord CRM installation directory.

  2. In the file add the following contents:

    /opt/alt/php81/usr/bin/php /path/to/concord/artisan schedule:run >> /dev/null 2>&1
  3. In your Hostinger control panel, navigate to Advanced->Cron Jobs.

  4. Choose type custom.

  5. In the command to run field enter: /bin/sh /path/to/concord/

  6. Choose the interval as displayed in the image below.

  1. Click save.


If you are using Bitnami, you will need to configure your cron job with the daemon user as Bitnami suggest.

Run the following command to open the crontab file:

sudo crontab -e

At the end of the file add the following command:

* * * * *  su daemon -s /bin/sh -c "/opt/bitnami/php/bin/php /path/to/concord/artisan schedule:run >> /dev/null 2>&1"